Payment Policy

At Misterlamp Toronto, we strive to make your shopping experience as smooth and secure as possible. Below are the details regarding the payment methods we accept and other relevant payment-related information.

Accepted Payment Methods

We accept the following payment methods for your convenience:

Visa
Mastercard
Maestro
American Express

Secure Transactions

Your security is our top priority. All transactions are processed securely using industry-standard encryption to protect your personal and payment information. We do not store your credit card information on our servers.

For further details on how we handle your personal data, please refer to our Privacy Policy.

Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email will contain the details of your purchase and a confirmation that the payment has been received.

Failed or Declined Payments

If your payment is declined, please ensure that all the information provided is correct, including your billing address and card details. If the issue persists, we recommend contacting your bank or card issuer.

Currency

All transactions on our website are processed in CAD (Canadian Dollar). If you are making a purchase from outside Canada, your bank or card provider may charge a foreign transaction fee.

Payment Disputes

If you believe there is an issue with a charge, please contact us immediately at support@misterlamp-toronto.com to resolve the matter. We will work with you to investigate and resolve any payment disputes as quickly as possible.

Contact Information

If you have any questions or concerns regarding our payment process, feel free to reach out to us at the following details:

Company Name: Witteveen Commerce LLP
Chamber of Commerce Number: OC446864
Physical Address: 32 Kinburn Street, SE16 6DW, London, England, United Kingdom
Email Address: support@misterlamp-toronto.com
Phone Number: +1 236 360 7193

Customer Service Opening Hours:

We are available to assist you during the following times (Eastern Standard Time - EST):
Monday to Friday: 09:00 - 18:00
Saturday and Sunday: Closed

Visit our help center to receive support from one of our staff or to read the Frequently Asked Questions